Terms of service
Terms of Service
Last Updated: June 22, 2025
These Terms of Service govern your use of the ReelUp website and any purchases made through our store. By accessing or using this website, you agree to be bound by these Terms.
1. General Conditions
ReelUp operates as an online-only store. We reserve the right to refuse service to anyone at any time for any lawful reason.
All content on this website, including product descriptions, images, branding, and site materials, is owned by ReelUp or its partners and is protected by applicable copyright and intellectual property laws.
2. Product Information
We make every effort to display product information, pricing, and availability as accurately as possible. However, we do not guarantee that all information on the website is always complete, current, or error-free.
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
3. Orders and Payment
Orders are subject to acceptance and availability. We accept payments through the payment methods displayed at checkout.
ReelUp reserves the right to cancel or refuse any order in cases including, but not limited to:
• suspected fraud
• pricing errors
• inventory issues
• shipping restrictions
4. Shipping and Fulfillment
ReelUp fulfills orders through logistics and warehouse partners located in China and Japan.
Shipping times, delivery estimates, and shipping charges are described in our Shipping Policy. Delivery times are estimates only and may be affected by customs clearance, carrier delays, or destination-related issues.
5. Returns, Refunds, and Order Issues
Our handling of returns, refunds, damaged items, incorrect items, and lost packages is described in our Refund Policy / Order Resolution Policy.
We do not accept general returns for change-of-mind purchases unless otherwise stated. If there is an issue with your order, please contact us promptly at servicecenter@reelup.net.
6. Limitation of Liability
To the fullest extent permitted by law, ReelUp shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of products from this store.
Our total liability for any claim related to an order shall not exceed the amount paid for that order.
7. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Japan.
8. Related Policies
Your use of this website is also subject to our related policies, including:
• Privacy Policy
• Shipping Policy
• Refund Policy
9. Contact Information
If you have any questions about these Terms of Service, please contact us at:
ReelUp Fishing
Email: servicecenter@reelup.net